5 Ways Keep Communication DSR at 5 Stars

1: Describe your item in great detail, remember this is a resume for your item, make it shine!

2: Always use item specifics and product details.

3: Fill out your policies and shipping profiles.  This is what eBay uses to automate answers to buyers.

4: Respond to ALL buyer emails within 24 hours. Keep it professional and friendly.  Turn off the caps, you don't need to yell, lol.  Always sign with a TY or Thx or your Name, this makes it less sterile.

5: Be the bigger person, you have the power to turn around a bad transaction by a great attitude and a calm explanation.


Remember to create a FAQs page in your eBay store too.  This will help answer some of those frequently asked questions that buyer have.

Happy Selling!